When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
Now some advantages particular to this age are not to be denied. Boredom seems to have been vanquished. There is always something to do, but hasn’t this translated into a perpetual distraction in our lives.
